This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Jeremy. We suspect a graphics card problem. Please update your graphics card driver. If that does not resolve the issue, please get back to us. Thanks. -Julien > My error file is pasted at the end of this message. Thank you in advance > for any help that you can offer. > > I am a graduate assistant for a research lab at Western Kentucky > University and am in charge of making sure that software such as the > IDV is functioning properly for the undergraduate students to complete > their research. In the lab that I work in, I have 7 Windows machines, 3 > of them using the Dell Optiplex GX620 build and 4 of them using the Dell > Optiplex 745 build. I have created user accounts for the undergraduates > on the GX620 machines, and the installation process and usage of the > software is wonderful. No problems occur on these machines, despite > Windows Firewall telling me that Java SE Binary is being blocked. > However, on the Optiplex 745 machines, the installation process goes > smoothly, but only my administrator account can use the software. > I've created a generic test account in the users group to test if IDV > will work for the students, but when I double click the desktop icon to > start the program, it appears as though IDV is st arting, but when the > Dashboard window pops up, the program immediately shuts down. Windows > Firewall gives the same message that Java SE Binary is being blocked. > I've tried editing permissions for each user, and allowing exceptions > through Windows Firewall for each Java component and the Batch file used > to start the program. Nothing seems to work. > > Please offer any guidance that you can to help in getting the program to > work on these machines. Thank you again for your assistance. > > Jeremy Young > > Error Log: > # > # A fatal error has been detected by the Java Runtime Environment: > # > # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c90100b, pid=476, tid=2268 > # > # JRE version: 6.0_20-b02 > # Java VM: Java HotSpot(TM) Client VM (16.3-b01 mixed mode, sharing > windows-x86 ) > # Problematic frame: > # C [ntdll.dll+0x100b] > # > # If you would like to submit a bug report, please visit: > # http://java.sun.com/webapps/bugreport/crash.jsp > # The crash happened outside the Java Virtual Machine in native code. > # See problematic frame for where to report the bug. > # > --------------- T H R E A D --------------- > Current thread (0x03824400): JavaThread "Thread-7" [_thread_in_native, > id=2268, stack(0x06390000,0x063e0000)] > siginfo: ExceptionCode=0xc0000005, reading address 0x00000034 > Registers: > EAX=0x00000020, EBX=0x00000045, ECX=0x7ffa5000, EDX=0x00000020 > ESP=0x063ddd24, EBP=0x063ddd2c, ESI=0x00000000, EDI=0x063de1de > EIP=0x7c90100b, EFLAGS=0x00010202 > Top of Stack: (sp=0x063ddd24) > 0x063ddd24: 6948db77 00000020 063ddd68 6948da2f > 0x063ddd34: 00000000 063de1de 00000000 00000045 > 0x063ddd44: 00000000 00000000 063ddd38 063ddd38 > 0x063ddd54: 063dd948 063de9d8 69493b24 694be780 > 0x063ddd64: ffffffff 063de5a4 69330d37 00000000 > 0x063ddd74: 694cf0fc 063ddda0 063de1de 694cf108 > 0x063ddd84: 694c9da4 0794b310 0794b3f8 00000000 > 0x063ddd94: 00000000 00000000 01000000 00000000 > Instructions: (pc=0x7c90100b) > 0x7c900ffb: 00 00 00 00 00 64 8b 0d 18 00 00 00 8b 54 24 04 > 0x7c90100b: 83 7a 14 00 75 4f f0 ff 42 04 75 19 8b 41 24 89 > > Stack: [0x06390000,0x063e0000], sp=0x063ddd24, free space=137063dd858k > Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native > code) > C [ntdll.dll+0x100b] > C [atioglxx.dll+0x48da2f] > C [atioglxx.dll+0x330d37] > Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) > j > javax.media.j3d.NativePipeline.getSupportedOglVendorNative()Ljava/lang/String;+0 > j javax.media.j3d.NativePipeline.getSupportedOglVendor()Ljava/lang/String;+45 > j javax.media.j3d.Pipeline.useNativeOgl(ZZ)Z+0 > j javax.media.j3d.MasterControl.loadLibraries()V+425 > j javax.media.j3d.VirtualUniverse.<clinit>()V+209 > v ~StubRoutines::call_stub > j > javax.media.j3d.GraphicsConfigTemplate3D.getBestConfiguration([Ljava/awt/GraphicsConfiguration;)Ljava/awt/GraphicsConfiguration;+57 > j > java.awt.GraphicsDevice.getBestConfiguration(Ljava/awt/GraphicsConfigTemplate;)Ljava/awt/GraphicsConfiguration;+7 > j > ucar.unidata.view.geoloc.MapProjectionDisplayJ3D.makeConfig()Ljava/awt/GraphicsConfiguration;+39 > j ucar.unidata.view.geoloc.MapProjectionDisplayJ3D.<clinit>()V+10 > v ~StubRoutines::call_stub > j > ucar.unidata.view.geoloc.MapProjectionDisplay.getInstance(Lvisad/georef/MapProjection;IZLjava/awt/Dimension;Ljava/awt/GraphicsDevice;)Lucar/unidata/view/geoloc/MapProjectionDisplay;+38 > j > ucar.unidata.view.geoloc.MapProjectionDisplay.getInstance(Lvisad/georef/MapProjection;IZLjava/awt/Dimension;)Lucar/unidata/view/geoloc/MapProjectionDisplay;+5 > j > ucar.unidata.idv.MapViewManager.doMakeDisplayMaster()Lucar/visad/display/DisplayMaster;+481 > j > ucar.unidata.idv.ViewManager.getMaster()Lucar/visad/display/DisplayMaster;+51 > j ucar.unidata.idv.ViewManager.init()V+28 > j ucar.unidata.idv.NavigatedViewManager.init()V+9 > j ucar.unidata.idv.MapViewManager.init()V+9 > j > ucar.unidata.idv.VMManager.addViewManager(Lucar/unidata/idv/ViewManager;)V+49 > j > ucar.unidata.idv.ui.IdvXmlUi.getViewManager(Lorg/w3c/dom/Element;)Lucar/unidata/idv/ViewManager;+317 > j > ucar.unidata.idv.ui.IdvXmlUi.createComponent(Lorg/w3c/dom/Element;Ljava/lang/String;)Ljava/awt/Component;+1197 > j > ucar.unidata.ui.XmlUi.xmlToUi(Lorg/w3c/dom/Element;)Ljava/awt/Component;+175 > j > ucar.unidata.ui.XmlUi.layoutContainer(Ljavax/swing/JPanel;Lorg/w3c/dom/Element;Ljava/util/List;)Ljava/awt/Container;+381 > j > ucar.unidata.ui.XmlUi.createComponent(Lorg/w3c/dom/Element;Ljava/lang/String;)Ljava/awt/Component;+71 > j > ucar.unidata.idv.ui.IdvXmlUi.createComponent(Lorg/w3c/dom/Element;Ljava/lang/String;)Ljava/awt/Component;+1226 > j > ucar.unidata.ui.XmlUi.xmlToUi(Lorg/w3c/dom/Element;)Ljava/awt/Component;+175 > j > ucar.unidata.ui.XmlUi.layoutContainer(Ljavax/swing/JPanel;Lorg/w3c/dom/Element;Ljava/util/List;)Ljava/awt/Container;+381 > j > ucar.unidata.ui.XmlUi.createComponent(Lorg/w3c/dom/Element;Ljava/lang/String;)Ljava/awt/Component;+71 > j > ucar.unidata.idv.ui.IdvXmlUi.createComponent(Lorg/w3c/dom/Element;Ljava/lang/String;)Ljava/awt/Component;+1226 > j > ucar.unidata.ui.XmlUi.xmlToUi(Lorg/w3c/dom/Element;)Ljava/awt/Component;+175 > j ucar.unidata.ui.XmlUi.doMakeContents()Ljava/awt/Component;+139 > j ucar.unidata.ui.XmlUi.getContents()Ljava/awt/Component;+9 > j > ucar.unidata.idv.ui.IdvUIManager.createNewWindow(Ljava/util/List;ZLjava/lang/String;Ljava/lang/String;Lorg/w3c/dom/Element;ZLucar/unidata/idv/ui/WindowInfo;)Lucar/unidata/idv/ui/IdvWindow;+241 > j > ucar.unidata.idv.ui.IdvUIManager.createNewWindow(Ljava/util/List;Z)Lucar/unidata/idv/ui/IdvWindow;+294 > j ucar.unidata.idv.ui.IdvUIManager.doMakeInitialGui()V+9 > j ucar.unidata.idv.ui.IdvUIManager.initDone()V+69 > j ucar.unidata.idv.IntegratedDataViewer.initInner()V+186 > j ucar.unidata.idv.IntegratedDataViewer$3.run()V+4 > j ucar.unidata.util.Misc$3.run()V+13 > v ~StubRoutines::call_stub > --------------- P R O C E S S --------------- > Java Threads: ( => current thread ) > 0x03885400 JavaThread "Memory monitor" [_thread_blocked, id=1236, > stack(0x070f0000,0x07140000)] > 0x03828c00 JavaThread "Image Fetcher 2" daemon [_thread_blocked, id=1112, > stack(0x070a0000,0x070f0000)] > 0x038a0400 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=4024, > stack(0x07050000,0x070a0000)] > 0x038d2400 JavaThread "Swing-Shell" daemon [_thread_blocked, id=3304, > stack(0x06420000,0x06470000)] > 0x00546800 JavaThread "DestroyJavaVM" [_thread_blocked, id=3392, > stack(0x00af0000,0x00b40000)] > =>0x03824400 JavaThread "Thread-7" [_thread_in_native, id=2268, > stack(0x06390000,0x063e0000)] > 0x0387a800 JavaThread "Thread-6" [_thread_in_native, id=3184, > stack(0x06340000,0x06390000)] > 0x03803000 JavaThread "Thread-5" [_thread_in_native, id=2900, > stack(0x062f0000,0x06340000)] > 0x037bd400 JavaThread "Thread-4" [_thread_blocked, id=3336, > stack(0x06290000,0x062e0000)] > 0x03709800 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2932, > stack(0x03be0000,0x03c30000)] > 0x0339fc00 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=1296, > stack(0x03b90000,0x03be0000)] > 0x032f8400 JavaThread "Thread-2" [_thread_blocked, id=2264, > stack(0x03b40000,0x03b90000)] > 0x03360800 JavaThread "Image Fetcher 3" daemon [_thread_blocked, id=988, > stack(0x03af0000,0x03b40000)] > 0x032a7000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3048, > stack(0x034d0000,0x03520000)] > 0x032a6400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2412, > stack(0x03480000,0x034d0000)] > 0x03233800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3756, > stack(0x03430000,0x03480000)] > 0x02e4d400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3436, > stack(0x03100000,0x03150000)] > 0x02e47800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3012, > stack(0x030b0000,0x03100000)] > 0x02e45c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=1788, > stack(0x03060000,0x030b0000)] > 0x02e44800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3892, > stack(0x03010000,0x03060000)] > 0x02e40000 JavaThread "Finalizer" daemon [_thread_blocked, id=2740, > stack(0x02fc0000,0x03010000)] > 0x02e3b400 JavaThread "Reference Handler" daemon [_thread_blocked, id=1948, > stack(0x02f70000,0x02fc0000)] > Other Threads: > 0x02e3a000 VMThread [stack: 0x02f20000,0x02f70000] [id=2684] > 0x02e50000 WatcherThread [stack: 0x03150000,0x031a0000] [id=3916] > VM state:not at safepoint (normal execution) > VM Mutex/Monitor currently owned by a thread: None > Heap > def new generation total 11712K, used 5098K [0x12ae0000, 0x13790000, > 0x1d580000) > eden space 10432K, 36% used [0x12ae0000, 0x12e9d258, 0x13510000) > from space 1280K, 99% used [0x13650000, 0x1378d8a0, 0x13790000) > to space 1280K, 0% used [0x13510000, 0x13510000, 0x13650000) > tenured generation total 25808K, used 25192K [0x1d580000, 0x1eeb4000, > 0x32ae0000) > the space 25808K, 97% used [0x1d580000, 0x1ee1a208, 0x1ee1a400, 0x1eeb4000) > compacting perm gen total 17664K, used 17503K [0x32ae0000, 0x33c20000, > 0x36ae0000) > the space 17664K, 99% used [0x32ae0000, 0x33bf7f18, 0x33bf8000, 0x33c20000) > ro space 10240K, 51% used [0x36ae0000, 0x3700ae00, 0x3700ae00, 0x374e0000) > rw space 12288K, 54% used [0x374e0000, 0x37b772b8, 0x37b77400, 0x380e0000) > Dynamic libraries: > 0x00400000 - 0x00424000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\java.exe > 0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll > 0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll > 0x61620000 - 0x6167e000 C:\WINDOWS\SYSTEM32\SYSFER.DLL > 0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll > 0x77e70000 - 0x77f03000 C:\WINDOWS\system32\RPCRT4.dll > 0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll > 0x7c340000 - 0x7c396000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\msvcr71.dll > 0x6d800000 - 0x6da97000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\client\jvm.dll > 0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll > 0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll > 0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll > 0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL > 0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL > 0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll > 0x6d7b0000 - 0x6d7bc000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\verify.dll > 0x6d330000 - 0x6d34f000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\java.dll > 0x6d290000 - 0x6d298000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\hpi.dll > 0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL > 0x6d7f0000 - 0x6d7ff000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\zip.dll > 0x6d000000 - 0x6d14a000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\awt.dll > 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV > 0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll > 0x774e0000 - 0x7761e000 C:\WINDOWS\system32\ole32.dll > 0x773d0000 - 0x774d3000 > C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll > 0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll > 0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll > 0x6d230000 - 0x6d284000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\fontmanager.dll > 0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll > 0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime > 0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\shell32.dll > 0x4fdd0000 - 0x4ff76000 C:\WINDOWS\system32\d3d9.dll > 0x03560000 - 0x03566000 C:\WINDOWS\system32\d3d8thk.dll > 0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll > 0x6d610000 - 0x6d623000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\net.dll > 0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll > 0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll > 0x6d630000 - 0x6d639000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\nio.dll > 0x6d790000 - 0x6d798000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\sunmscapi.dll > 0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll > 0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll > 0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll > 0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll > 0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll > 0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\netapi32.dll > 0x06470000 - 0x06735000 C:\WINDOWS\system32\xpsp2res.dll > 0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll > 0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL > 0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll > 0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll > 0x10000000 - 0x1005b000 C:\Program Files\Common > Files\Adobe\Acrobat\ActiveX\PDFShell.dll > 0x78130000 - 0x781cb000 > C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll > 0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll > 0x58200000 - 0x582d1000 C:\WINDOWS\system32\NOVNPNT.DLL > 0x50d20000 - 0x50d54000 C:\WINDOWS\system32\CALWIN32.DLL > 0x50d00000 - 0x50d16000 C:\WINDOWS\system32\CLNWIN32.DLL > 0x50df0000 - 0x50e15000 C:\WINDOWS\system32\LOCWIN32.dll > 0x50db0000 - 0x50de5000 C:\WINDOWS\system32\NCPWIN32.dll > 0x06780000 - 0x067b5000 C:\WINDOWS\system32\NETWIN32.DLL > 0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll > 0x50da0000 - 0x50db0000 C:\WINDOWS\system32\CLXWIN32.DLL > 0x58300000 - 0x5833b000 C:\WINDOWS\system32\MAPBASE.dll > 0x58380000 - 0x583be000 C:\WINDOWS\system32\NWSHLXNT.dll > 0x6a400000 - 0x6a41c000 C:\WINDOWS\system32\NLS\ENGLISH\MAPBASER.DLL > 0x06a70000 - 0x06a8d000 C:\WINDOWS\system32\NLS\ENGLISH\NWSHLXNR.DLL > 0x06aa0000 - 0x06b14000 C:\WINDOWS\system32\NLS\ENGLISH\NOVNPNTR.DLL > 0x60f80000 - 0x60f86000 C:\Program Files\Symantec\Symantec Endpoint > Protection\SnacNp.dll > 0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll > 0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll > 0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll > 0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll > 0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll > 0x71bf0000 - 0x71c03000 C:\WINDOWS\System32\SAMLIB.dll > 0x75f70000 - 0x75f7a000 C:\WINDOWS\System32\davclnt.dll > 0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll > 0x06b30000 - 0x06dae000 C:\WINDOWS\system32\wpdshext.dll > 0x4ec50000 - 0x4edfb000 > C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001.22319_x-ww_f0b4c2df\gdiplus.dll > 0x10930000 - 0x10979000 C:\WINDOWS\system32\PortableDeviceApi.dll > 0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll > 0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll > 0x07160000 - 0x071a6000 C:\WINDOWS\system32\Audiodev.dll > 0x071b0000 - 0x0740d000 C:\WINDOWS\system32\WMVCore.DLL > 0x11c70000 - 0x11caa000 C:\WINDOWS\system32\WMASF.DLL > 0x76980000 - 0x76988000 C:\WINDOWS\system32\LINKINFO.dll > 0x76990000 - 0x769b5000 C:\WINDOWS\system32\ntshrui.dll > 0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL > 0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll > 0x07010000 - 0x0701e000 C:\Documents and Settings\All > Users\Desktop\IDV_2.9u3\jre\bin\j3dcore-ogl-chk.dll > 0x5ed00000 - 0x5edcc000 C:\WINDOWS\system32\OPENGL32.dll > 0x68b20000 - 0x68b40000 C:\WINDOWS\system32\GLU32.dll > 0x73760000 - 0x737ab000 C:\WINDOWS\system32\DDRAW.dll > 0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll > 0x69000000 - 0x6953c000 C:\WINDOWS\system32\atioglxx.dll > VM Arguments: > jvm_args: -Xmx512m -Didv.enableStereo=false > java_command: idv.jar > Launcher Type: SUN_STANDARD > Environment Variables: > PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\nls;C:\WINDOWS\system32\nls\ENGLISH;C:\WINDOWS\system32\WindowsPowerShell\v1.0 > USERNAME=test > OS=Windows_NT > PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 2, GenuineIntel > > --------------- S Y S T E M --------------- > OS: Windows XP Build 2600 Service Pack 3 > CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 15 stepping > 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3 > Memory: 4k page, physical 2094632k(1465964k free), swap 4034504k(3604208k > free) > vm_info: Java HotSpot(TM) Client VM (16.3-b01) for windows-x86 JRE > (1.6.0_20-b02), built on Apr 12 2010 13:52:23 by "java_re" with MS VC++ 7.1 > (VS2003) > time: Mon Mar 28 09:54:59 2011 > elapsed time: 5 seconds > > > > > Jeremy Young > > Ticket Details =================== Ticket ID: OHL-569208 Department: Support IDV Priority: Normal Status: Closed