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If I understand correctly, you got this error when submitting a support request from within the IDV? This connection problem should be fixed now. -Julien > Full Name: Paul Bouchereau > Email Address: address@hidden > Organization: None > Package Version: 2.9u2 build date:2010-10-04 19:14 UTC > Operating System: Windows 7 > Hardware: Java: home: C:\Program Files\IDV_2.9u2\jre version: 1.6.0_20 > j3d:1.5.2 fcs (build4) > Description of problem: > > Doing support request form doing post Permission denied: connect > > ****************** > Stack trace: > java.net.SocketException: Permission denied: connect > at java.net.PlainSocketImpl.socketConnect(Native Method) > at java.net.PlainSocketImpl.doConnect(Unknown Source) > at java.net.PlainSocketImpl.connectToAddress(Unknown Source) > at java.net.PlainSocketImpl.connect(Unknown Source) > at java.net.SocksSocketImpl.connect(Unknown Source) > at java.net.Socket.connect(Unknown Source) > at java.net.Socket.connect(Unknown Source) > at java.net.Socket.<init>(Unknown Source) > at java.net.Socket.<init>(Unknown Source) > at > org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:80) > at > org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:122) > at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707) > at > org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387) > at > org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171) > at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397) > at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323) > at ucar.unidata.ui.HttpFormEntry.doPost(HttpFormEntry.java:594) > at > ucar.unidata.idv.ui.IdvUIManager.showSupportFormInThread(IdvUIManager.java:6118) > at ucar.unidata.idv.ui.IdvUIManager.access$800(IdvUIManager.java:138) > at ucar.unidata.idv.ui.IdvUIManager$33.run(IdvUIManager.java:5939) > at ucar.unidata.util.Misc$3.run(Misc.java:1090) > > > Ticket Details =================== Ticket ID: VVC-599797 Department: Support IDV Priority: Normal Status: Closed