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> > Full Name: Brendon Hoch > > Email Address: address@hidden > > Organization: Plymouth State > > Package Version: 2.9 build date:2010-05-27 15:48 UTC > > Operating System: Windows 7 > > Hardware: Java: home: C:\Program Files\IDV_2.9\jre version: 1.6.0_20 > > j3d:1.5.2 fcs (build4) > > Description of problem: Trying to save simple bundle as pdf. Works on some > > systems, not on others. All systems running IDV 2.9u1 under windows. Out > > of a class of 12, 2 students are experiencing difficulties with this. > > Tried reseting idv user environment, also tried running both modes (OpenGL > > and D3D), no effect. > > > > Error message is: > > > > doSaveImage > > Error while setting up PDFDocumentGraphics2D > > Enclosed Exception: > > Error while setting up fonts > > > > Not sure what else to try to fix the problem. Any help is greatly > > appreciated. > > > > Thanks, > > Brendon > > Hi Brendon, > I am not in my office today, and not sure if I can reproduce it in my machine. > But I will try it tomorrow. The only suggestion I have here at this moment is > to reinstall > the IDV in this machine, and maybe try different version too. > > Yuan Hi Brendon, I tried both attached bundles in my window 7 and no problem at all, I would also suggest that you check the video driver to make sure it is most updated. Yuan > > > > ****************** > > Stack trace: > > org.apache.batik.transcoder.TranscoderException: Error while setting up > > PDFDocumentGraphics2D > > Enclosed Exception: > > Error while setting up fonts > > at org.apache.fop.svg.PDFTranscoder.transcode(PDFTranscoder.java:189) > > at org.apache.batik.transcoder.XMLAbstractTranscoder.transcode(Unknown > > Source) > > at org.apache.batik.transcoder.SVGAbstractTranscoder.transcode(Unknown > > Source) > > at ucar.visad.Plotter.finalisePDF(Plotter.java:728) > > at ucar.visad.Plotter.finaliseDocument(Plotter.java:363) > > at ucar.visad.Plotter.plot(Plotter.java:253) > > at > > ucar.unidata.idv.VectorGraphicsRenderer.renderTo(VectorGraphicsRenderer.java:136) > > at ucar.unidata.idv.ViewManager.doSaveImage(ViewManager.java:5635) > > at ucar.unidata.idv.ViewManager.doSaveImage(ViewManager.java:5504) > > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > > at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) > > at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) > > at java.lang.reflect.Method.invoke(Unknown Source) > > at ucar.unidata.util.Misc$2.run(Misc.java:1061) > > at ucar.unidata.util.Misc$3.run(Misc.java:1089) > > > > > > > Ticket Details =================== Ticket ID: VZW-157477 Department: Support IDV Priority: Normal Status: Open