This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> > Full Name: hxf > > Email Address: address@hidden I am very impressed by your work, I would like to chat with you and understand more of your usage of the IDV. Is it ok with you to email me your phone? Send to address@hidden. Yuan > > Organization: www.scqx.gov.cn > > Package Version: 2.9u1 build date:2010-09-02 19:36 UTC > > Operating System: Windows 7 > > Hardware: Java: home: C:\Program Files (x86)\IDV_2.9u1\jre version: > > 1.6.0_20 j3d:1.5.2 fcs (build4) > > Description of problem: There was an error accessing the image with the url: > > http://cwcgom.aoml.noaa.gov/erddap/wms/request?version=1.3.0&request=GetMap&Styles=&format=image%2Fpng&SRS=EPSG:4326&CRS=EPSG:4326&Layers=etopo180:altitude&BBOX=61.0,6.0,147.0,65.0&width=1041&height=600&reaspect=false > > Could not load > > resource:http://cwcgom.aoml.noaa.gov/erddap/wms/request?version=1.3.0&request=GetMap&Styles=&format=image%2Fpng&SRS=EPSG:4326&CRS=EPSG:4326&Layers=etopo180:altitude&BBOX=61.0,6.0,147.0,65.0&width=1041&height=600&reaspect=false > > error:java.net.SocketTimeoutException: Read timed out > > Hi, > I noticed that you has been running IDV a lot, it is very good to see a > Chinese user from SCQX running our software. I was in Chendu last summer > visiting my friend. The problem here is the map server was down, and it is a > NOAA server not in our control. I would suggest you install the Map of China > in our plugin manager to get a better map than those from NOAA server. > TO do that: Tools > Plugin Manager, and in the available plugins, select Maps > > China Maps, after click the plus sign, you need to restart the IDV and this > map will be available. > > > Let me know if you need more help. > > > Yuan > > > > ****************** > > Stack trace: > > java.io.IOException: Could not load > > resource:http://cwcgom.aoml.noaa.gov/erddap/wms/request?version=1.3.0&request=GetMap&Styles=&format=image%2Fpng&SRS=EPSG:4326&CRS=EPSG:4326&Layers=etopo180:altitude&BBOX=61.0,6.0,147.0,65.0&width=1041&height=600&reaspect=false > > error:java.net.SocketTimeoutException: Read timed out > > at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1267) > > at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1205) > > at ucar.unidata.data.gis.WmsDataSource.getDataInner(WmsDataSource.java:389) > > at ucar.unidata.data.DataSourceImpl.getData(DataSourceImpl.java:2238) > > at ucar.unidata.data.DirectDataChoice.getData(DirectDataChoice.java:332) > > at ucar.unidata.data.DataChoice.getData(DataChoice.java:637) > > at ucar.unidata.idv.control.WMSControl.readImageData(WMSControl.java:965) > > at ucar.unidata.idv.control.WMSControl.loadImage(WMSControl.java:886) > > at ucar.unidata.idv.control.WMSControl.access$200(WMSControl.java:110) > > at ucar.unidata.idv.control.WMSControl$2.run(WMSControl.java:863) > > at ucar.unidata.util.Misc$3.run(Misc.java:1090) > > > > > > > Ticket Details =================== Ticket ID: EYQ-299671 Department: Support IDV Priority: Normal Status: Closed