[IDV #UOQ-568385]: Error - IDV installed but not working

> Full Name: Sivaraja
> Email Address: address@hidden
> Organization: Tokyo Polytechnic University
> Package Version: 2.9
> Operating System: Ubuntu-Linux
> Hardware:
> Description of problem:
> 
> I installed IDV 2.9 version in ubuntu -linux OS.Installation procedure
> went correctly.After finishing installation clicked run IDV which shows
> the following error
> 
> Error
> Could not create a graphics configuration. Please contact Unidata user
> support or see the FAQ.
> 
> 
Sivaraja,
      You need check the video card, if it is resteicted to 8-bit color, it 
will caused the Java 3D error, and so the IDV configuration error. You can 
modify the runIDV script to add "-debug" and "-trace" option at the end of the 
command line and check the error message.


Yuan


Ticket Details
===================
Ticket ID: UOQ-568385
Department: Support IDV
Priority: Normal
Status: Open