This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Jacob- > I had just moved a display window over to the other monitor and had changed > it to full screen mode. Once I tried to close out full screen mode, I > received the error whereupon the IDV would not allow me to close the window. > It's alright, I believe it was something to do with the dual monitor display. > I'll do some re-adjustments and see how that goes. It's no problem at all. Okay. > Something I did want to ask you, however, which is off topic, regards loading > in LDM data into the IDV. If possible, there are some things I would really > like to discuss with you with regards to setting up an LDM that would work > with the IDV, but would you rather me generate a new topic for that > discussion? Yes, please send a separate message on this. Don. _______________________________________ > From: Unidata IDV Support [address@hidden] > Sent: Wednesday, November 11, 2009 4:46 PM > To: Gore, Michael J > Cc: address@hidden > Subject: [IDV #MIY-325360]: Error When Attempring To Move Display Window > > Hi Jacob- > > The IDV doesn't support dual monitors very well. You need to keep the > Dashboard on the initial monitor that it was started on. You should be able > to move the display to a new monitor once it's created. > > For the error below, what were you doing when this occurred? Were you making > a new display or trying to save an image? > > Don Murray > > > Full Name: Jacob Gore > > Email Address: address@hidden > > Organization: East Carolina University > > Package Version: 2.8a1 build date:2009-11-06 08:08 UTC > > Operating System: Windows XP > > Hardware: Java: home: C:\Program Files\IDV_2.8a1\jre version: 1.6.0_13 > > j3d:1.5.2 fcs (build4) > > Description of problem: I had the following error come up when I attempted > > to move a display window to another monitor on a dual-monitor display. > > Upon this error I had the display window go completely gray and I could not > > get the data back. Not sure if it had something to do with the fact that > > it is dual-monitor; > > however, I have had some recent problems with the display going gray and I > > sent a support report on that yesterday. I am saving the current state as > > a bundle to this support report as well. Perhaps this error message will > > shed some light on the issue: > > > > Creating display master > > java.lang.NullPointerException > > > > Thanks! > > Jacob Gore > > > > ****************** > > Stack trace: > > java.lang.NullPointerException > > at > > ucar.unidata.idv.MapViewManager.doMakeDisplayMaster(MapViewManager.java:303) > > at ucar.unidata.idv.ViewManager.getMaster(ViewManager.java:4662) > > at ucar.unidata.idv.ViewManager.getComponent(ViewManager.java:4573) > > at ucar.unidata.idv.ViewManager$17.run(ViewManager.java:6194) > > at ucar.unidata.util.Misc$3.run(Misc.java:1078) > > > > > > > > > Ticket Details > =================== > Ticket ID: MIY-325360 > Department: Support IDV > Priority: Normal > Status: Open > > Ticket Details =================== Ticket ID: LTR-441365 Department: Support IDV Priority: Normal Status: Open