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[IDV #QSD-330656]: IDV in XP

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  • Subject: [IDV #QSD-330656]: IDV in XP
  • Date: Thu, 21 May 2009 16:09:38 -0600
> Hi,
> 
> I downloaded IDV from your website. I installed it.  But when I clicked
> on the icon, a dos window quickly opens and closes and the software
> does not load.
> 
> Can you please tell me if any other software I have to install?  I
> downloaded IDV 2.6u2 installer for XP.
>
Hi,
Can you bring up a dos prompt window. change dir to the IDV install directory. 
From there you can directly run the runIdv.bat script and see the errors that 
are happening.

Thanks,
-Jeff


Ticket Details
===================
Ticket ID: QSD-330656
Department: Support IDV
Priority: Normal
Status: Closed