[IDV #GKH-525804]: problelms accessing data on noaa server

Hi Kip-

> No, I cannot connect to other servers because they are blocked by the 
> firewall. However, the firewall does not appear to be stopping communication 
> between our computer and the server at stratus.al.noaa.gov. Our IT folks are 
> still trying to determine what is causing the error.

Here's some info to pass along to your IT folks.  The ADDE
protocol makes a request to the remote server to port 112.
However, the return from the remote server comes back on
a random local socket port.  From your stack traces it looks
like the return from the server is being blocked by the firewall.

Don

-----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: Saturday, January 24, 2009 6:58 PM
> To: address@hidden
> Cc: address@hidden; Smith, Kip
> Subject: [IDV #GKH-525804]: problelms accessing data on noaa server
> 
> Hi Kip-
> 
> This is Don.
> 
> > I spoke with our IT guy and he says there have been no changes to the 
> > Firewall or security settings here. I also downloaded the latest version of 
> > IDV, 2.6, and the result is the same as before.
> >
> > Did something change with server? Are they restricting access?
> 
> We are not aware of any restrictions, but are looking into it.
> Can you connect to other servers (e.g. adde.ucar.edu)?
> 
> Don Murray
> >
> > -----Original Message-----
> > From: Unidata IDV Support [mailto:address@hidden]
> > Sent: Thursday, January 08, 2009 12:47 PM
> > To: address@hidden
> > Cc: address@hidden; Smith, Kip
> > Subject: [IDV #GKH-525804]: problelms accessing data on noaa server
> >
> > > Jeff:
> > >
> > > The server is:
> > >
> > > stratus.al.noaa.gov
> > >
> > > We have not been able to get GINIWEST imagery for over a week now.
> > >
> > > When I try and access the server manually, below is what happens:
> > >
> >
> > Hi Kip,
> > I can read both the giniwest imagery and metars from that server (see 
> > attached bundle file).
> >
> > Before we go any further let's make sure its not something on the IDV's end.
> > We just made a new release a couple of weeks ago. Why don't you download it 
> > and try again:
> > http://www.unidata.ucar.edu/downloads/idv/current/index.jsp
> >
> > -Jeff
> >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: GKH-525804
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: GKH-525804
> Department: Support IDV
> Priority: Emergency
> Status: Open
> 
> 
> 


Ticket Details
===================
Ticket ID: GKH-525804
Department: Support IDV
Priority: Emergency
Status: Open