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[IDV #HDS-838810]: Video problem

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  • Subject: [IDV #HDS-838810]: Video problem
  • Date: Tue, 21 Oct 2008 07:08:49 -0600
Hi Tom-

This is a resend of a reply to your original message that bounced.

> > Full Name: Tom Van Kuiken
> > Email Address: tombvk@sbcglobal
> > Organization: Private party
> > Package Version: 2.5 build date:@DATE@
> > Operating System: Windows XP
> > Hardware: Java: home: C:\Program Files\IDV_2.5\jre version: 1.5.0_11 
> > j3d:1.3.2 fcs (build12)
> > Description of problem: When I start IDV my screen flashes black than the 
> > program comes up.  Requested data downloads and shows to be completed but I 
> > only get a white screen with no information
> > Computer is running XP with a Nvidia Geforce FX 5200 card.

Make sure you have the latest driver installed for your graphics
card.  Even with new systems, the installed drivers are out of
date sometimes.

Don Murray

Cheers,

Tom
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Ticket Details
===================
Ticket ID: HDS-838810
Department: Support IDV
Priority: Normal
Status: Closed