This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Just loaded. Times shown in the Absolute Time window are not current. Last > time shown 8/27. Greg, This is a bug in the server side, you can use the relative time before we have the server fixed. I will make some changes in the IDV too to prevent the similar problem from happening. Yuan > > -----Original Message----- > From: Salottolo Greg > Sent: Friday, August 29, 2008 7:10 AM > To: 'address@hidden' > Subject: RE: [IDV #JSS-410981]: Level II Remote Download Issue > > > Thanks Don ... > > Have a nice weekend .. > > -----Original Message----- > From: Unidata IDV Support [mailto:address@hidden] > Sent: Thursday, August 28, 2008 8:34 AM > To: Salottolo Greg > Cc: address@hidden > Subject: [IDV #JSS-410981]: Level II Remote Download Issue > > > Hi Greg- > > This should be fixed in the latest nightly build. Also, the > NSF server has been upgraded to support the Level 3 access. > > Let us know if you run into any other issues. > > Don > > > > Just loaded 2.6a3. Can not seem to get Absolute Times to display using > > > NEXRAD Remote. Maybe I am doing something wrong? No problem with 2.6a2. > > > > It's a bug. Try selecting a different dataset and a time, then > > switch back to the dataset you want. We'll fix and get into > > tomorrow's build. > > > > Don > > > > > Thanks ... > > > > > > -----Original Message----- > > > From: Unidata IDV Support [mailto:address@hidden] > > > Sent: Monday, August 25, 2008 5:20 PM > > > To: Salottolo Greg > > > Cc: address@hidden > > > Subject: [IDV #JSS-410981]: Level II Remote Download Issue > > > > > > > > > Hi Greg- > > > > > > I thought I sent a response yesterday, but for > > > some reason, my response to this did not get sent out. > > > Probably user error on my end. ;-) I've recreated below. > > > > > > > Full Name: Greg Salottolo > > > > Email Address: address@hidden > > > > Organization: NTSB > > > > Package Version: 2.6a2 build date:2008-07-25 07:05 UTC > > > > Operating System: Windows XP > > > > Hardware: Java: home: C:\Program Files\IDV_2.6a2\jre version: 1.6.0_01 > > > > j3d:1.5.1 fcs (build6) > > > > Description of problem: Good Morning: > > > > > > > > Data Choosers > Level II Remote > Add Source takes over 6 minutes and > > > > still no file > > > > downloaded from motherload. Just Started exhibiting this. > > > > > > As Yuan noted, we had a problem with the server, but has been > > > fixed with a server restart yesterday. Thanks for letting us know. > > > > > > In the future, please note that there is an alternative server at > > > the National Science Foundation: > > > > > > http://thredds.cise-nsf.gov:8080/thredds/radarServer/nexrad/level2/catalog.xml > > > > > > it's closer to you, (physically, at least) so might work better. > > > Use either one. > > > > > > > 2.6a2 windows XP. > > > > > > and 2.6a3. ;-) > > > > > > FYI, the latest nightly build has a new version of the NEXRAD > > > remote chooser that allows you to select Level III data as well. > > > The top level catalog for the chooser is: > > > > > > http://motherlode.ucar.edu:8080/thredds/radarServer/catalog.xml > > > > > > for now, only motherlode has the necessary server code for this > > > to work correctly, but eventually the thredds.cise-nsf.gov > > > server will work for the Level III as well. This will allow > > > you to cross day boundaries and is faster than the ADDE server. > > > Feedback is appreciated as always. > > > > > > Don Murray > > > > > > Ticket Details > > > =================== > > > Ticket ID: JSS-410981 > > > Department: Support IDV > > > Priority: Normal > > > Status: Open > > > > > > > > > > > Ticket Details > =================== > Ticket ID: JSS-410981 > Department: Support IDV > Priority: Normal > Status: Open > > Ticket Details =================== Ticket ID: JSS-410981 Department: Support IDV Priority: Normal Status: Open