This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Jacob- > Alright. I do appreciate your support. We think the problem is solved for the time being. It required a restart of the server. We'll monitor this to see if we can track down the cause. If you notice it again, please let us know. Don > ---- Unidata IDV Support <address@hidden> wrote: > > Hi Jacob- > > > > > Full Name: Jacob > > > Email Address: address@hidden > > > Organization: NC-State Student working at Home > > > Package Version: 2.5b1 build date:2008-02-20 22:14 UTC > > > Operating System: Linux > > > Hardware: Java: home: /root/IDV_2.5b1/jre version: 1.5.0_11 j3d:1.3.1 > > > Description of problem: Over the past week, when I try to download data > > > into the IDV, > > > particularly model data from the GeoResources server, > > > the server hangs at various download steps. > > > The server will hang for up to a minute at times before it presumes its > > > download > > > progress. > > > This is not only happening on my Linux computer, but also when I tried to > > > download data in the IDV at the University, the same occurred. > > > It happens in phases. Certain times are more frequent than others, but > > > overall, it > > > appears to be happening every day since last week. > > > Thanks for your time and help! > > > > We have also noticed this and are looking into the problem. I'll > > let you know when we have it fixed. > > > > Don > > > > Ticket Details > > =================== > > Ticket ID: LRW-264678 > > Department: Support IDV > > Priority: Normal > > Status: Open > > Ticket Details =================== Ticket ID: LRW-264678 Department: Support IDV Priority: Normal Status: Open