This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Claudia, > Description of problem: Connecting to server:nanuk.eosdis.nasa.gov > Connection timed out: connect > > By the looks of it you are having network problems on your end. Perhaps it is a firewall issue? Accessing adde servers requires access to certain ports. See here for more information: http://www.unidata.ucar.edu/software/idv/docs/userguide/Faq.html#firewall -Jeff Ticket Details =================== Ticket ID: GAB-865817 Department: Support IDV Priority: Normal Status: Closed