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[IDV #ZDE-702115]: IDV 2.4 Vista Install Problem

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  • Subject: [IDV #ZDE-702115]: IDV 2.4 Vista Install Problem
  • Date: Mon, 14 Jan 2008 07:32:14 -0700
Hi Mark-

> Full Name: Mark Kulie
> Email Address: address@hidden
> Organization: University of Wisconsin-Madison
> Package Version: 2.4
> Operating System: Windows - Vista
> Hardware: Dell Inspiron 1505 Laptop - 2GB RAM
> Description of problem: Hi,
> 
> I tried running IDV 2.4 on my laptop (Vista), but it does not work.  I tried 
> multiple fresh installs, but it just won't work. I can't even get an initial 
> IDV display window to appear. I re-installed IDV 2.3, and that works great.  
> Any suggestions?!

Is the error during the installation, or when you are trying
to start the IDV.  Is there any message generated?  

Have you changed anything in the runIDV.bat script?

Thanks.

Don Murray

Ticket Details
===================
Ticket ID: ZDE-702115
Department: Support IDV
Priority: Normal
Status: Open