[IDV #OEK-240250]: IDV - starting app.

James,

> Hardware Information: acer aspire 1640 laptop 512 ram 60 gig drive intel 915 
> graphics
> Inquiry: i get the error message that another program is using the file i 
> downloaded and installed the windows version all went well with the install 
> but when i click on the desktop icon i get the above error please advise 
> program will not start up at all i have tried to uninstall and install again 
> to no avail
> 
>

I'm not sure what's going on. Sounds like some windows thing. Have you tried 
restarting your machine?

-Jeff


Ticket Details
===================
Ticket ID: OEK-240250
Department: Support IDV
Priority: Normal
Status: Open