[IDV #OOT-328700]: IDV - IDV "Hang Up"

Hi-

> Institution: Jefferson Community College
> Package Version: InstallAnywhere Installers
> Operating System: Windows XP
> Hardware Information: Pentium 4
> Inquiry: Hi,
> 
> I downloaded the IDV installer package (1.2.0) and when I go to run it, a 
> small DOS window comes up for a moment or so and then the screen completely 
> overfills and I can't seem to "click" out of anything. The entire screen 
> freezes. I have a gig of RAM and plenty of harddrive space, but obviously I'm 
> doing somthing wrong. Any ideas that might help would be appreciated. Thanks.

When you say the screen completely overfills, do you mean the DOS window 
ends up spitting out lots of text?

What graphics card do you have in your system?  You might try updating the
video driver for your system.  You can generally get these from the
Windows Update facility.

> W. Smiley
> 
> P.S.- I tried to follow the instruction in FAQ section regarding changing the 
> image size, but I can't get the any on the "button" to work. I have to turn 
> off the computer manually to get it up and running again.
> W. Smiley

What resolution are you running your display at?

Don Murray


Ticket Details
===================
Ticket ID: OOT-328700
Department: Support IDV
Priority: Normal
Status: Open