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>From: "Abdoulaye SARR" <address@hidden> >Organization: UCAR/Unidata >Keywords: 200501101321.j0ADLKv2019616 Hi Abdoulaye- >I even installed nft on my PC but still can't connect. What is the IP address of the machine you are trying to access this from? To download the files, it will have to be a publicly addressable system that supports reverse name lookup. See the section on the FAQ at: http://my.unidata.ucar.edu/content/software/idv/docs/userguide/Faq.html#faq1_cat2_2 If you send the IP address, I can check our access logs to see if there are any clues there. Don Murray NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.