This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Stuart Wier wrote: > > Ben, > > > My remaining problem now is that I can't seem to connect to any of the adde > > servers. I believe this is a recurrence of an old problem that was due to > > my login name on windows only being 3 characters. I thought that one had > > been fixed. The error message is > > > > An exception has occurred, serverChanged, String index out of range: 4. > > > > There may be a way around this one if I create an account with a longer > > login name. > > > > You must be using an old version of the IDV. Check the version number > with menu choice Help->About. > > Is this IDV from Webstart or from the IA installer, i.e. did you just > download it? > > What server are you trying to access and what dataset? > > Stu > > -- > **************************************************************************** > Unidata User Support UCAR Unidata > Program > 303 497 8643 P.O. Box > 3000 > address@hidden Boulder, CO > 80307 > ---------------------------------------------------------------------------- > Unidata WWW Service > http://my.unidata.ucar.edu/content/support > **************************************************************************** -- **************************************************************************** Unidata User Support UCAR Unidata Program 303 497 8643 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata WWW Service http://my.unidata.ucar.edu/content/support ****************************************************************************