[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[LDM #PRY-687234]: Radar feed down

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [LDM #PRY-687234]: Radar feed down
  • Date: Wed, 21 Jul 2021 13:20:30 -0600
Hi,

Yesterday, we changed the DNS for idd.unidata.ucar.edu to point at a
newly configured cluster.  The reason for the change is the site that
has been housing the "old" idd.unidata.ucar.edu cluster is scheduled
to undergo a week long powerdown starting this coming Monday at 6 am
MDT (12Z).

We have been monitoring feed connections on the real server
backends for the previous instance of idd.unidata.ucar.edu, and
we see that mammatus is the only system that has not moved
over to the new instance of idd.unidata.ucar.edu.  Because of
this, we are asking that you do the following:

<as 'ldm' on mammatus>

-- make sure that the IP address of idd.unidata.ucar.edu can be
   resolved using something like 'nslookup':

nslookup idd.unidata.ucar.edu

-- if this looks good (IP address should be 128.117.130) then
   restart the LDM on mammatus:

ldmadmin stop
ldmadmin start

OR

ldmadmin restart

Thanks in advance...

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: PRY-687234
Department: Support IDD
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.