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[LDM #EOT-784687]: LDM Access request

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  • Subject: [LDM #EOT-784687]: LDM Access request
  • Date: Wed, 11 Nov 2020 13:26:23 -0700
Hi,

re:
> What I mentioned for the department IT is for om614a-00035.geos.tamu.edu.

OK, my apologies for misunderstanding which machine you had contacted
TAMU IT about.

re:
> Since the department IT doesn’t want to resolve the reserve DNS issue, I
> was using the virtual server GCOOS has on the digital ocean.

OK.  What about the other machine you mentioned in your first
email:

gcoos5.geos.tamu.edu

There is both forward and reverse DNS for this machine, so it should
be able to REQUEST feeds from our IDD relay clusters.

Aside: we would know that this machine is already REQUESTing one or
more feeds if it was sending us real-time stats.

re:
> And it turns out, I need to figure out the reserve DNS, too.

For (virtual) machines in the AWS cloud, sites usually setup things
like this through the hypervisor that was used to create and manage
the instance.  Were you the one that created the instance in
Digital Ocean?

Cheers,

Tom
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Ticket Details
===================
Ticket ID: EOT-784687
Department: Support IDD
Priority: Normal
Status: Open
===================
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