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Hi again Christian, Here is another thing that is puzzling: - I am unable to do a 'notifyme' to the LDM running on vkepler This is puzzling since the LDM configuration file on vkepler has an explicit ALLOW for all machines in the unidata.ucar.edu domain: # Give permission to the Unidata Program Center ALLOW ANY ^[a-z].*\.unidata\.ucar\.edu\.?$ And, you commented that port 388 was fully open. Since the 'notifyme' doesn't appear to even reach your machine: ~: notifyme -vl- -f EXP -h vkepler.sca.uqam.ca 20200718T173231.850305Z notifyme[15371] notifyme.c:main:363 NOTE Starting Up: vkepler.sca.uqam.ca: 20200718173231.850048 TS_ENDT {{EXP, ".*"}} 20200718T173231.850365Z notifyme[15371] ldm5_clnt.c:forn5:460 NOTE LDM-5 desired product-class: 20200718173231.850048 TS_ENDT {{EXP, ".*"}} 20200718T173231.955863Z notifyme[15371] error.c:err_log:236 INFO Resolving vkepler.sca.uqam.ca to 132.208.147.22 took 0.105405 seconds 20200718T173321.956267Z notifyme[15371] ldm5_clnt.c:forn5:460 NOTE LDM-5 desired product-class: 20200718173231.850048 TS_ENDT {{EXP, ".*"}} 20200718T173322.060914Z notifyme[15371] error.c:err_log:236 INFO Resolving vkepler.sca.uqam.ca to 132.208.147.22 took 0.104576 seconds ... I am left with the thought that there is some firewall/security perimeter setting somewhere at/near vkepler that is blocking the connection on port 388. This is supported by my attempt to contact vkepler's LDM using 'telnet': ~: telnet vkepler.sca.uqam.ca 388 Trying 132.208.147.22... I get the same result from a machine I have SSH access to at UW/SSEC as I get from the iddb.unidata.ucar.edu cluster backend real-server that is (trying to) service an EXP feed REQUEST to vkepler. The 'notifyme' and 'telnet' failures point to there being a block for inbound traffic on port 388. Can you check the firewall (iptables) on vkepler to make sure that inbound traffic on port 388 is, in fact, open? Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: AIZ-345619 Department: Support IDD Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.