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[LDM #SER-849220]: Request for adding new IPs to allowed LDM connection

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  • Subject: [LDM #SER-849220]: Request for adding new IPs to allowed LDM connection
  • Date: Wed, 20 May 2020 15:57:04 -0600
Hi Gyorgyi,

re:
> Thank you so much!

No worries.

re:
> Neil (Smith of TAMU ATMO) always did the first kind, and I have just
> continued with that practice.

I thought that this would be the case.

re:
> We don't have PRIMARY or ALTERNATE at the end of the line.
> Sometimes it could be useful, though.

I agree with you, but the LDM developer pursued a different course...

re:
> Maybe I should try the second option with certain products.

The redundancy has to with feeds, not specific products.

re:
> Sometimes for no obvious reason some products - especially models, gfs and
> nam typically- just stop coming or get blotchy.
> I could never figure out why. Second option could be a tool in my hand for
> those troublesome days.

I just took a look and saw that none of your machines are reporting real-time
IDD stats, or, at least, if they are reporting, they are reporting using
some other name(s).  Reporting real time stats helps us to troubleshoot
when feed problems arise, so I want to strongly encourage you to change
the configuration on your machines to report those stats.

If you aren't reporting stats, it is probably due to one or two different
situations:

- the 'EXEC "rtstats ..."' line in the LDM configuration file, 
~ldm/etc/ldmd.conf
  is commented out

  If this is the case, simply uncomment the line and stop/restart your LDM.

- if the 'EXEC "rtstats ..."' line is not commented out, then it should 
  mean that the local, department, college or university firewall is
  not allowing outbound traffic to port 388 on our rtstats.unidata.ucar.edu
  machine

  This would not be usual given that the firewall(s) are configured to
  ALLOW LDM REQUESTs from both UCAR and Penn State machines, but it is
  possible.

re:
> Anyways, thank you so much for your help,

No worries.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: SER-849220
Department: Support IDD
Priority: Normal
Status: Closed
===================
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