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[LDM #UXW-472222]: NR2

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  • Subject: [LDM #UXW-472222]: NR2
  • Date: Thu, 22 Aug 2019 16:30:57 -0600
Hi,

re:
> I am not getting IDS either.
> I restarted ldm - Still not getting NR2 or IDS.

What are your LDM configuration file REQUEST(s)?

Did you verify that DNS has propagated?

Here is more or less what you should see:

% nslookup idd.unidata.ucar.edu
Server:         192.168.72.2
Address:        192.168.72.2#53

Non-authoritative answer:
Name:   idd.unidata.ucar.edu
Address: 128.117.135.3

If the Address shown is 128.117.135.3, an LDM restart should have worked
assuming that there is reverse DNS (IP -> name) for your machine.

re:
> I am not connecting  ????

> ldmping idd.unidata.ucar.edu
> 20190822T222445.404394Z ldmping[6955] INFO ldmping.c:51:print_label()
 State    Elapsed Port   Remote_Host           rpc_stat
> 20190822T222445.420886Z ldmping[6955] INFO error.c:236:err_log() Resolving
idd.unidata.ucar.edu to 128.117.135.3 took 0.01558 seconds
> 20190822T222455.421282Z ldmping[6955] ERROR ldmping.c:75:print_hstat()
SVC_UNAVAIL  10.016153    0   idd.unidata.ucar.edu  h_clnt_create(
idd.unidata.ucar.edu): Timed out while creating connection

These messages seem to suggest that a firewall local to you is blocking
outbound requests to port 388 on the new instance of idd.unidata.ucar.edu.
If this is the case, you will need to work with your network folks to
get the firewall block removed.

In the interim, you may be able to do either/both of the 
following:

- change your REQUEST(s) from idd.unidata.ucar.edu to 
  iddb.unidata.ucar.edu

- change your REQUEST(s) from idd.unidata.ucar.edu to
  iddc.unidata.ucar.edu

  DNS for iddc.unidata.ucar.edu should resolve to 128.117.140.3.
  This is the old/replaced IDD cluster that we intend to keep
  running until everyone has migrated off.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: UXW-472222
Department: Support IDD
Priority: Normal
Status: Closed
===================
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