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[IDD #UQG-528842]: Puzzling IDD latencies from idd.unidata to metfs1.agron.iastate.edu

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  • Subject: [IDD #UQG-528842]: Puzzling IDD latencies from idd.unidata to metfs1.agron.iastate.edu
  • Date: Tue, 25 Jun 2019 13:50:40 -0600
Hi Daryl,

Sorry for the tardy follow-up...

re:
> Indeed, others are getting the same result.  I now have a senior network
> engineer at ISU on the case and his current working theory is that jumbo
> frames are to blame.  He is going to open an Internet 2 support ticket as
> well to look into this.  He wants to know if there is a good contact at UCAR
> to put on this Internet 2 ticket or if the general NOC contact is good.

We have been told to advise users to use the general NOC contact... they
don't want individual contacts sent to end-users.  I agree with this
approach since there is usually a loss of institutional knowledge when
support is conducted between individuals.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: UQG-528842
Department: Support IDD
Priority: Normal
Status: Closed
===================
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