[IDD #AQC-617871]: Local Data Manager Question: UCSD aeolus not pulling data

Hi Mary,

re:
> Thank you for taking the time to check on aeolus. There haven't been any
> network changes (at least not that I'm aware of).

Well, something definitely changed.  I say this because for years I have been
able to SSH to aeolus as user 'ldm' from the Unidata workstation 
laraine.unidata.ucar.edu
and now I can't get to aeolus.  

re:
> I went ahead and restarted the network:
> 
> [ldm@aeolus logs]# service network restart
> service: Command not found.
> [ldm@aeolus logs]# /sbin/service network restart
> Shutting down interface eth0:  Device state: 3 (disconnected)
> [  OK  ]
> Shutting down loopback interface:                          [  OK  ]
> Bringing up loopback interface:                            [  OK  ]
> Bringing up interface eth0:  Active connection state: activated
> Active connection path: /org/freedesktop/NetworkManager/ActiveConnection/1
> [  OK  ]
> [ldm@aeolus logs]# exit

Hmm... I have always stopped/restarted things like the network as 'root',
not as a non-administrative user like 'ldm'.

re:
> This seemed to work but I did not see aeolus re-appear at:
> http://rtstats.unidata.ucar.edu/cgi-bin/rtstats/siteindex

Did you see data start flowing into aeolus again?  I would check this
as follows:

<as 'ldm'>
ldmadmin watch

If you see nothing after the network restart, try restarting the LDM
and then checking again using 'ldmadmin watch'.

re:
> So I restarted again and checked status:
> 
> [ldm@aeolus logs]# /sbin/service network restart
> Shutting down interface eth0:  Device state: 3 (disconnected)
> [  OK  ]
> Shutting down loopback interface:                          [  OK  ]
> Bringing up loopback interface:                            [  OK  ]
> Bringing up interface eth0:  Active connection state: activating
> Active connection path: /org/freedesktop/NetworkManager/ActiveConnection/2
> state: activated
> Connection activated
> [  OK  ]
> [ldm@aeolus logs]# /sbin/service network ?
> /sbin/service: No match.
> [ldm@aeolus logs]# /sbin/service network
> Usage: /etc/init.d/network {start|stop|status|restart|reload|force-reload}
> [ldm@aeolus logs]# /sbin/service network status
> Configured devices:
> lo eth0
> Currently active devices:
> lo eth0
> [ldm@aeolus logs]#
> 
> This also seems fine from my end but again not appearing at the RTSTATS
> index site. I stopped and restarted the firewall and then restarted the
> network (service) again. Still am not seeing UCSD aeolus in the RTSTATS
> list.

OK.  Again, is data flowing into aeolus?

re:
> Would you please take a look and see if you can get into aeolus now? If not
> I'll have to check with our network folks and see if something has changed.

I just tried:

<on laraine.unidata.ucar.edu>
ssh address@hidden

This eventually timed out without connecting.

For completeness, I checked to make sure that forward and reverse DNS
is still setup for aeolus; it appears to be:

% nslookup aeolus.ucsd.edu
Server:  resolver1.opendns.com
Address:  208.67.222.222

Non-authoritative answer:
Name:    aeolus.ucsd.edu
Address:  132.239.114.58

% nslookup 132.239.114.58
Server:  resolver1.opendns.com
Address:  208.67.222.222

Name:    aeolus.ucsd.edu
Address:  132.239.114.58

Question:

- how are you logging into aeolus?

  For instance, are you SSHing from some other UCSD machine; from
  a non-UCSD machine; or from the system console?

re:
> Thank you!

No worries.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: AQC-617871
Department: Support IDD
Priority: Normal
Status: Closed
===================
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