[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[Support #FRG-689031]: [IDD #YCP-290979 ] adding address@hidden to your client list

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [Support #FRG-689031]: [IDD #YCP-290979 ] adding address@hidden to your client list
  • Date: Mon, 24 Aug 2015 13:06:15 -0600
Hi Michel,

re:
> The system time that happened during the weekend onto your servers
> was a surprise to us...

We announced the outage in our address@hidden email list
and noted that an alternate top level IDD relay, iddb.unidata.ucar.edu,
could be used to get data feeds being supplied by idd.unidata.ucar.edu
during its downtime.

re:
> Can you  please add to your user list  the email   address@hidden
> so that, should such an event occur again, we would be warned

You can subscribe to any of the email lists that we provide online at:

Unidata HomePage
http://www.unidata.ucar.edu

  Support -> Mailing Lists
  http://www.unidata.ucar.edu/support/index.html#mailinglists

Click on the 'show mailing list actions' link under ldm-users and
select the 'subscribe to ldm-users: non-digest version' link
to subscribe.

FYI:  Quite some time ago we strongly suggested that someone
there subscribe to the address@hidden list so that you
would be alerted about know outages.  We were told at the time that
someone there would subscribe, but this evidently did not happen.

re:
> Thanks for your attention and time

No worries.

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: FRG-689031
Department: Support IDD
Priority: Normal
Status: Closed