[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDD #DID-243477]: Cannot contact rtstats

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [IDD #DID-243477]: Cannot contact rtstats
  • Date: Sat, 25 Apr 2015 16:53:09 -0600
Hi Harry,

re:
> Starting at 0314 PDT my servers have been unable to contact
> rtstats.unidata.ucar.edu.   What I am current seeing is:
> 
> Apr 25 15:54:35 freshair1 rtstats[4659] WARN: Couldn't connect to LDM on
> rtstats.unidata.ucar.edu using either port 388 or portmapper; : RPC: Remote
> system error - Connection refused

We lost a disk in the RAID on rtstats.unidata.ucar.edu earlier today.  ETA for
the RAID being repaired and rtstats being returned to service are unknown at
this point.

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: DID-243477
Department: Support IDD
Priority: Normal
Status: Closed