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[IDD #DKY-808081]: information about graphic

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  • Subject: [IDD #DKY-808081]: information about graphic
  • Date: Wed, 30 Jul 2014 09:22:09 -0600
Hi Joao,

re:
> Could you please check the link below this chart displayed the error
> message:
> 
> "Post Results - Error generating plot"
> 
> Link:
> http://rtstats.unidata.ucar.edu/cgi-bin/rtstats/iddstats_vol_nc?EXP+tigge-ldm.ecmwf.int

Evidently the page you were on when you tried to get a plot of EXP
data was cached in your browser.  If you go to the main Statistics by Host
page and force a refresh, you will see that there is no entry for
the machine tigge-ldm.ecmwf.int.  The lack of a entry for tigge-ldm.ecmwf.int
indicates that it has not been reporting real-time statistics recently
hence the error when attempting to generate a plot.

re:
> Thank you

No worries.

By the way, there is no need to send the same inquiry to 4 different
Unidata support email addresses, one will suffice.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: DKY-808081
Department: Support IDD
Priority: Normal
Status: Closed