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> Hi Jeff and Tom, > > Thanks a lot for the help so far. Sorry this is so back-and-forth! I have > asked the network admin if a firewall is set up, and she has told me that > there is, in fact, a firewall that would prevent you from "pinging" my > computer. You say that this is specific to port 388, though, and I will ask > her about the details of this. > > I will put this on hold until Monday, when hopefully I can speak with her at > length about the issue. Thanks for your time, and I will be in touch soon. > > > > -- Baird Langenbrunner > Hi Baird, The utility "ldmping" is not the same as "ping" in that ldmping (an LDM utility) will come across port 388 in TCP/IP in the same manner as LDM data products, so it has the same requirements as the LDM for access [TCP/IP port 388 for unidata and your upstream feed host at U of Albany(we will get you that machine name and IP)] Yes, esupport can be trying going back and forth, thanks for hanging in there, we'll get this done ;) Have a good weekend, Jeff Jeff Weber Unidata User Support http://www.unidata.ucar.edu Ticket Details =================== Ticket ID: TAK-151063 Department: Support IDD Priority: Normal Status: Open