This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Samuel, The problem connecting to idd.unidata.ucar.edu is that shu1.cup.edu does not have a reverse DNS lookup; % nslookup 158.83.1.171 Server: 128.117.140.62 Address: 128.117.140.62#53 ** server can't find 171.1.83.158.in-addr.arpa.: NXDOMAIN and as a result is getting connection denied on our end; Jun 23 13:22:06 idd rpc.ldmd[2902] NOTE: Denying connection from "158.83.1.171" You may want to request this DNS issue to be resolved in the near future since idd.cise-nsf.gov will not continue to feed data to hosts without reverse DNS over the long run. mike > You might need to specify the IP address (158.83.1.171) since shu1.cup.edu > may not be registered with DNS. > > -----Original Message----- > From: Unidata IDD Support [mailto:address@hidden] > Sent: Friday, June 20, 2008 4:47 PM > To: Zehel, Samuel > Cc: address@hidden > Subject: [Staging #NGZ-668874]: RE: Requesting LDM access for FNMOC feed. > > > Nothing from our network guys yet. > > > Samuel, > > Let us know if we can help out in diagnosing any network issues. > > Reminder: shu1 does have an allow to feed from our machine: > > idd.unidata.ucar.edu > > ..if needed. > > Also, we are not seeing any "stats" from shu1, please check that the exec > command for rtstats is in the > > Exec Entries > > section of your ldmd.conf file as it is on shu > > > Cheers, > > Jeff > Jeff Weber > Unidata User Support > http://www.unidata.ucar.edu > > Ticket Details > =================== > Ticket ID: NGZ-668874 > Department: Support IDD > Priority: Normal > Status: Open > > Ticket Details =================== Ticket ID: NGZ-668874 Department: Support IDD Priority: Normal Status: Closed