This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Gerry, [Please pass this on to John.] > > I restarted LDM. When starting up, it had a problem with the counter, > > and wouldn't start (this is quite common in my experience). If that is the case, the the LDM was not stopped cleanly. If and "ldmadmin start" command indicates that the writer-counter of the product-queue is not zero and no other LDM is running, then you should recreate the product-queue before starting the LDM. > > I created > > a new product queue from scratch (because reseting the counter > > sometimes seems to leave the queue in a corrupt state, which causes > > problems further down the line). And the files started flowing again... > > > > There were no errors in the ldmd.log for Florida. > > > > Anybody got any tips they'd like to share about how to spot that feeds > > have stopped of their own accord? Or should I restart LDM periodically? Downstream LDM processes are very persistent in their attempts to obtain data-products from an upstream LDM (they will, for example, retry every minute until they are serviced). One way to see this is to put the relevant downstream LDM into verbose logging mode (via a "kill -USR2" command) and check the log file. In our experience, the overwhelming majority of data-reception problems of this nature are caused by the data-products simply not being injected into the LDM network. I am very interested in evidence to the contrary. Please feel free to contact me. Regards, Steve Emmerson Ticket Details =================== Ticket ID: YQU-684227 Department: Support IDD SCOOP Priority: Normal Status: Closed