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Manuel & David, We promised we would help. In order to do this effectively, however, we need to be able to log onto both Dataportal and Tigge-ldm *as the LDM user*. We can continue to give advice and ask questions (as we are currently doing) but this is frustratingly slow and prone to error and mistakes in communication. May we please log onto Dataportal and Tigge-ldm as the LDM user? Regards, Steve Emmerson Ticket Details =================== Ticket ID: CUA-629523 Department: Support IDD TIGGE Priority: Normal Status: On Hold