[TIGGE #CUA-629523]: Re: dataportal not receiving data from tigge-ldm.ecmwf.int

Manuel,

> We believe it was not the firewall, but a hung LDM process. The process
> may hang because of a network disruption.

True -- although it should eventually time-out.

> As Andy mentionned, when we did an 'ldmadmin restart' there were
> processes that did not disappear. Even a kill -9 did not work
> (that one I recall being rtstats).

Now that is odd.

> It was only when we tried to attach
> to it that it died. Then, a simple 'ldmadmin start' brought LDM back up
> without problems.

Bizarre.

Thanks for the information.  I wish I knew what it meant.  :-)

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: CUA-629523
Department: Support IDD TIGGE
Priority: Normal
Status: Closed