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Hi Einar, re: > Thank you for the response. No worries. > My request only concerns the GEMPAK requirement. The Typhoon > is handled by another package. Very good. We were just curious... > If they select our proposal we will offer to install the GEMPAK software on > the processing computer. SPARRSO as end user is a research organisation, > and they will register as user and obtain the user license. Excellent! > We will also have to register and download the package to Kongsberg > Spacetec for installation prior to shipment of the entire receiving station > to SPARRSO (Bangladesh). I hope that is acceptable. Yes, this is completely acceptable. The only issue from our standpoint is one of there not being an expectation that we are in any obligated to provide full support to an organization that is not one of our core community of users (i.e., the university community). That being said, I must add that we do our best to support all users especially when helping a non-traditional site has a measurable benefit to the Unidata community as a whole. One example of this is when a non-.edu site reports a bug that others have not experienced, and working with that site to remedy the bug results in a better use experience for all users. This happens routinely for packages like the netCDF, THREDDS, UDUNITS, and the LDM. Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: XMX-534740 Department: Support GEMPAK Priority: Normal Status: Closed