[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: (#OAB-0631548) Missing GOES Tile



RE: OAB-0631548

I do see NWS has stopped sending other than northern hemisphere on the SBN. So that issue is resolved.
Just need to resolve the missing tiles. Thanks! Ray

From: Raymond Weber <address@hidden>
Sent: Thursday, September 12, 2024 5:54 PM
To: Gary Shuford <address@hidden>
Cc: Unidata AWIPS Support <address@hidden>
Subject: Fw: (#OAB-0631548) Missing GOES Tile
 




Thanks for the response. This of course is the new edex / cave beta.

It appears its more random than the day I submitted that. Its CONUS and FULL-DISK that are affected. NoaaportIngester does not show any errors etc when logging is run. LDM has a 24gb ramdisk. Files are going to an SSD. The FD shows only the CONUS northern hemisphere. Also when doing fild->export to save the images, it fails saying the "file format is invalid". Forced to gif, no luck. It tries to save it as jpg, and that also fails. So these are windows snipping tool saves.  The full disk affects all bands, the CONUS is randomly missing tiles. Again mostly the larger products such as band2.   Thanks, Ray

From: NSF Unidata AWIPS <address@hidden>
Sent: Thursday, September 12, 2024 1:43 PM
To: Raymond Weber <address@hidden>
Subject: (#OAB-0631548) Missing GOES Tile
 

 

 

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.


-#-#- Please reply above this line -#-#-

Dear address@hidden,

A new ticket has been created on your behalf. You can add a comment by replying to this email.

Ticket Details

Ticket #: OAB-0631548
Subject: Missing GOES Tile
Department: AWIPS
Status: Open
Priority: Normal

Tiffany Meyer
Staff - Thursday 12th September 2024 11:42 AM

Hello,

 

I received your recent submission to our google form:

seems the exact same tile is always missing on the goes images. Also appears to be clipping the full disk to CONUS area. Couldn't locate the cliipping directory that used to allow mrms etc to be clipped to a local area etc. Has that been removed? Otherwise, seems there is an issue with GOES. Always the texas tile thats missing. No errors on noaaportIngester etc. Thanks!

 

 

Couple questions for you:

  • What product are you loading that you are seeing the missing tile/clipped data? GOES E/W? Derived product or single channel?
  • Can you provide an image of the data with the issue?
  • Are you seeing this missing tile when connecting to your own EDEX or Unidata's EDEX?

GOES data does not have the ability to be clipped like gridded data. Offices can request a subset of tiles if they only want small region of data to be plotted.  Additionally, for gridded data, the clipped directory has been removed since we don't clip any gridded data in Unidata's release.

 

Thanks,

Tiffany Meyer 

 

AWIPS Lead Software Engineer

NSF Unidata

 

If you're interested, please fill out a survey about the support you receive.


You can review the ticket by going to:
https://support.unidata.ucar.edu/tickets/view/OAB-0631548?token=29da0d16789a34db556c02b7482c1370b6ff788e

Kind Regards,
NSF UnidataNOTE: All email exchanges with NSF Unidata User Support are recorded in the NSF Unidata support portal. Inquires to some departments are made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.