[AWIPS #TWH-332151]: Unidata Cave Incident Report

Hello,

Sorry you are having issues. Can you tell me what version of CAVE you are 
running and which EDEX you are connecting to?

Is the single site radar data outdated or just does not exist? What specific 
site are you looking at?



> Good Afternoon, I am writing today to inform you of an issue that is
> occurring when using Cave. I have had Cave for about a year now and have
> had zero issues until today.
> 
> While using Cave  I always use the Nexrad Display when viewing the
> entire USA. This feature has worked fine, however, when loading into a
> specific radar site, No data is displayed. This is an issue as there is
> obviously storm data visible using Nexrad display, but seems to not work
> when loading onto a radar site.
> 
> This may be on my end, however, I would like ask for some support,
> 
> Thank you,


Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive:  
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: TWH-332151
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
Unidata inquiry tracking system and then made publicly available through the 
web.  If you do not want to have your interactions made available in this way, 
you must let us know in each email you send to us.