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[AWIPS #KHN-152004]: AWIPS CAVE errors

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  • Subject: [AWIPS #KHN-152004]: AWIPS CAVE errors
  • Date: Thu, 25 Apr 2024 08:48:53 -0600
Hi there,

> After over a week, I am still having problems with CAVE for use in my
> class. The students seem to be able to use the software on their personal
> machines, but all of our lab machines are giving errors like the following:
>
> 'An internal error occurred during: "Menu Rebuild Scheduler".
> 'Error instantiating resource, this resource will likely be inoperable'
> 'unable to post request to server'
> 'An internal error occurred during: "Product Loader".'
> 'An internal error occurred during: "Loading Sfc Temps".'
>
> The first four errors appear when trying to load satellite data. Some data
> will load, though, such as SPC products. I have cleared the cache, but this
> is a new installation of CentOS7-Unidata-CAVE-18.2.1-6 via VMware
> Workstation 16 Player on a set of Windows machines.
>
> How can we fix this?

You are running an outdated version of CAVE which is not compatible with our
public EDEX server.  Please download the current version of CAVE and I think
this should fix the issues you're seeing.  The instructions for the VMWare 
Player CAVE download are here:
https://unidata.github.io/awips2/install/install-cave/#download-and-installation-instructions_2

You do not need to re-download VMWare Workstation Player.  Just download our new
zipped VM and then open it in VMWare using our instructions and you should be 
able
to connect to our server and properly load data. Let me know if you have any 
issues?
Thanks!

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: KHN-152004
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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