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[AWIPS #EBG-854969]: I am experiencing problem with my EDEX servers.

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  • Subject: [AWIPS #EBG-854969]: I am experiencing problem with my EDEX servers.
  • Date: Thu, 18 Apr 2024 10:13:59 -0600
Hey Gyorgyi,

Sorry your email slipped through and I didn't notice.

> The Alert View Window shows:
>
> An internal error occurred during: "Initializing"
> An internal error occurred during: "Product Loader"
> Unhandled event loop exception
> Error getting menu green times
>
> I achieved this by trying to open all kinds of model products.
>
> Tomorrow is absolutely fine.

Are you still experiencing these same issues as before?
When you open them in alertview, if you click on any individual error, does it 
print out more information in
the bottom half of the window?

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: EBG-854969
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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