[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #FTR-399958]: AWIPS Problem Report -- EDEX Connection

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #FTR-399958]: AWIPS Problem Report -- EDEX Connection
  • Date: Mon, 15 Apr 2024 16:02:51 -0600
Hi there,

Thank you for using our reporting form. We received your submission.

Installation: CAVE - Direct Windows
Version: v20.3.2-2
Specific Menu or Resource: EDEX server option on initial startup
Description: Each time an attempt at using the EDEX cloud(.edu) server for 
startup is made the 
> phrase "unable to post request to server" is seen in the "status" section. 
> When attempting to
> use the localhost option, the phrase "Connect to localhost:9581 
> [localhost/127.0.0.1,
> localhost/0:0:0:0:0:0:0:1] failed: Connection refused: connect" is shown in 
> the "status"
> section. When the "resolve EDEX IP" box is checked, the same phrase is shown 
> as when the box
> is unchecked. The site MRX is set during each of these attempts.

Our public EDEX server is currently down because our cloud provider is trying 
to resolve issues
from planned maintenance over the weekend.  Unfortunately, they did not 
anticipate the 
maintenance to cause these problems, and have been unable to resolve them as of 
yet.  We will
bring our EDEX servers back online as soon as our cloud provider becomes 
usable.  We will let
our users know important status updates through our mailing list 
(awips2-users). If you haven't
joined already, please join now to be notified when the servers are back online:
https://www.unidata.ucar.edu/support/index.html#mailinglists

Thanks!

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform