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[AWIPS #NKZ-238833]: missing procedures and custom points

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  • Subject: [AWIPS #NKZ-238833]: missing procedures and custom points
  • Date: Mon, 18 Dec 2023 12:25:09 -0700
Hi Jim,

I could have sworn I replied to you last week, but it now appears that I 
haven't? Our support
system has been having issues with this ticket. 
Anyway, I'm sorry about the delay if you never got a previous email from me.  
To address your
issues - 
1. The "full screen" issue in CAVE is because of the HDPI settings which you 
can fix by
following these instructions:
https://unidata.github.io/awips2/appendix/common-problems/#cave-map-display-in-lower-left-quadrant-windows

I think I was able to bring over your saved procedures from the previous EDEX.  
To see if they'll
appear, please do the following:
- Close CAVE
- Remove caveData 
(https://unidata.github.io/awips2/appendix/common-problems/#windows)
- Restart CAVE

Please let me know if that helps, and sorry again for the delay.
--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: NKZ-238833
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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