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[AWIPS #NKZ-238833]: missing procedures and custom points
- Subject: [AWIPS #NKZ-238833]: missing procedures and custom points
- Date: Wed, 13 Dec 2023 14:42:35 -0700
Hi there,
> This morning when I opened AWIPS CAVE and loaded one of my saved files it did
> not open the
> points list that I had customized but the basic list, so I loaded a base map
> to look at
> what was going on. I clicked on the file - procedures - open and all of mine
> were gone.
> I had customized the points with about 10 special points which are where
> relatives live
> in the US so I can see what is happening there. Apparently you had a server
> cleanup or
> failure.
This morning we pushed out a brand new release of AWIPS (CAVE installer and our
public EDEX).
More information can be found on our blog post:
https://www.unidata.ucar.edu/blogs/news/entry/awips-tips-unidata-awips-203
I would highly recommend subscribing to our awips2-users email list. We only
use the mailing
list to update our users of any known EDEX outages, and to notify users about
our new AWIPS
Tips Blog post (which is published every other Wednesday). The AWIPS Tips blog
series also
usually coincides with our software release dates, so you will also be aware of
the latest
changes to CAVE and EDEX.
You can subscribe here:
https://www.unidata.ucar.edu/support/index.html#mailinglists
If you were using v18 of CAVE, you should update to the latest version of CAVE
that we released
today. If you were already using the beta version (20.3.2-0.x), then I also
recommend upgrading
to the latest version when you get a chance, but at least your CAVE will be
compatible with our
new production EDEX server.
> Is there any way to get them back easily? If not and I have to recreate them
> is there a way
> I can save the information locally and restore it if this happens again? I
> know it has
> happened before but I did not have as much created so it was a minor problem
> then, now it
> is a bigger problem.
> Thanks and Happy Holidays to you
If you were using the beta (v20) then we should be able to pretty easily bring
over your previous
saved settings. We just need to know:
- the operating system
- the computer name
- your username
on the computer you run CAVE from.
If you were using v18, please note that not all previous user configs are
compatible with the new
version and may override updates that were made in version 20.
Please let us know which version you were using also.
Thank you.
--Shay Carter
She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata
If you're interested, please feel free to fill out a survey about the support
you receive:
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform
Ticket Details
===================
Ticket ID: NKZ-238833
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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