This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi there, > This morning when I opened AWIPS CAVE and loaded one of my saved files it did > not open the > points list that I had customized but the basic list, so I loaded a base map > to look at > what was going on. I clicked on the file - procedures - open and all of mine > were gone. > I had customized the points with about 10 special points which are where > relatives live > in the US so I can see what is happening there. Apparently you had a server > cleanup or > failure. This morning we pushed out a brand new release of AWIPS (CAVE installer and our public EDEX). More information can be found on our blog post: https://www.unidata.ucar.edu/blogs/news/entry/awips-tips-unidata-awips-203 I would highly recommend subscribing to our awips2-users email list. We only use the mailing list to update our users of any known EDEX outages, and to notify users about our new AWIPS Tips Blog post (which is published every other Wednesday). The AWIPS Tips blog series also usually coincides with our software release dates, so you will also be aware of the latest changes to CAVE and EDEX. You can subscribe here: https://www.unidata.ucar.edu/support/index.html#mailinglists If you were using v18 of CAVE, you should update to the latest version of CAVE that we released today. If you were already using the beta version (20.3.2-0.x), then I also recommend upgrading to the latest version when you get a chance, but at least your CAVE will be compatible with our new production EDEX server. > Is there any way to get them back easily? If not and I have to recreate them > is there a way > I can save the information locally and restore it if this happens again? I > know it has > happened before but I did not have as much created so it was a minor problem > then, now it > is a bigger problem. > Thanks and Happy Holidays to you If you were using the beta (v20) then we should be able to pretty easily bring over your previous saved settings. We just need to know: - the operating system - the computer name - your username on the computer you run CAVE from. If you were using v18, please note that not all previous user configs are compatible with the new version and may override updates that were made in version 20. Please let us know which version you were using also. Thank you. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: NKZ-238833 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.