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Hi there, > Sorry I'm now just replying. I did this over the weekend. Clearing CaveData > didn't work so > I uninstalled/reinstalled CAVE. The first time I loaded after reinstalling, > it worked, but > when I went back to open it later, it no longer worked (even after clearing > CaveData). That seems like very strange behavior indeed. Have you tried uninstalling your current version of CAVE and then installing and running the beta, v20, of CAVE: http://unidata.github.io/awips2/install/install-cave-beta-v20/#windows Do you get the same behavior with v20 as well? Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: AQI-861088 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.