[AWIPS #HXF-880196]: RE: [awips2-users] New AWIPS Tips: Measuring Up - Distance Tools in CAVE

> Is there a reason why the night plume is disabled for the GOES derived 
> products on AWIPS2?

Hello,

Thank you for contacting our support. Can you provide a few more details for us 
please:

-What version of AWIPS are you running?
-What OS are you running AWIPS on?

The GOES Night Plume isn't a derived product, it is an RGB product combining 3 
different single channels. These RGB products display on native hardware on 
Windows and Linux operating systems, however if you are running a Virtual 
Machine or MacOS these products are not able to display because it can't access 
the full graphics card. 

Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
UCAR-Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive:  
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: HXF-880196
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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