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[AWIPS #GIO-264742]: Unable to Connect to EDEX Cloud Server

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  • Subject: [AWIPS #GIO-264742]: Unable to Connect to EDEX Cloud Server
  • Date: Thu, 14 Sep 2023 09:21:32 -0500
> Hello,
> 
> 
> I'm receiving an error when I boot CAVE and the Unidata AWIPS window opens to 
> connect to a server. I'm seeing the below auto-populate:
> 
> [cid:15d7a7cb-aa6c-4702-91ee-380d1673d2fc]
> 
> I attached here in txt what the CAVE.exe console screen says when this error 
> occurs.
> 
> After I select Start, this is what the window says:
> 
> 2[cid:de7ec845-03fb-41aa-8212-4ad440bd2e6d]
> 
> Below is what the details window says regarding the inability to post:
> 
> 2com.raytheon.uf.viz.core.exception.VizCommunicationException: unable to post 
> request to server
> ??????at 
> com.raytheon.uf.viz.core.requests.ThriftClient.sendRequest(ThriftClient.java:320)
> ??????at 
> com.raytheon.uf.viz.core.requests.ThriftClient.sendRequest(ThriftClient.java:270)
> ??????at 
> com.raytheon.uf.viz.core.comm.ConnectivityManager.checkLocalizationServer(ConnectivityManager.java:181)
> ??????at 
> com.raytheon.uf.viz.core.comm.ConnectivityManager.checkLocalizationServer(ConnectivityManager.java:145)
> ??????at 
> com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog.validateLocalization(ConnectivityPreferenceDialog.java:610)
> ??????at 
> com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog.validate(ConnectivityPreferenceDialog.java:574)
> ??????at 
> com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog$7.widgetSelected(ConnectivityPreferenceDialog.java:463)
> ??????at 
> org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:249)
> ??????at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
> 
> I downloaded the latest version on the unidata.github.io website: Latest 
> Version: 18.2.1-6
> 
> Let me know if any more information or details are needed to access the 
> issue. I'm not affiliated with any school or organization. I read the program 
> was open to the public, so I decided to download it to learn about weather 
> modeling. If there are special permissions needed, let me know if there is 
> anything I need to do.
> 
> 
> Thank you in advance,

Hello,

Sorry you are having issues. I can confirm our EDEX is up and running so you 
should be able to connect. Do you happen to be on a public or University 
wifi/internet connection? Sometimes public internet will block communication 
with the ports needed for CAVE to access EDEX.



Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
UCAR-Unidata

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you receive:  
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: GIO-264742
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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