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[AWIPS #GDP-116565]: AWIPS II 20.3.2-0.4 - Gridded products and METAR data not loading

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  • Subject: [AWIPS #GDP-116565]: AWIPS II 20.3.2-0.4 - Gridded products and METAR data not loading
  • Date: Tue, 05 Sep 2023 11:35:10 -0600
Hi there,

>  The data still isn’t loading on my end. This is the direct Windows 
> installation; could
> that potentially be the reason?

Have you ever been able to run CAVE properly (view these products) on this 
machine?  I am 
also testing on a Windows direct install, but running Windows10 instead of 
Windows11.

If you open alertview (CAVE menu > Open AlertView) and then try viewing data, 
does anything
print out as an error?

If nothing shows up in alertview, can you try and have the terminal open next 
to CAVE (has
a ton of printing output), and see if an error or exception pops up when you 
try to load the
same data?  If so, can you try and copy and paste that so I can review it?

And just to confirm, you only have one version of CAVE installed currently on 
the machine, 
right?

Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

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Ticket Details
===================
Ticket ID: GDP-116565
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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