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[AWIPS #RTC-499913]: error in surfaceplots

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  • Subject: [AWIPS #RTC-499913]: error in surfaceplots
  • Date: Tue, 22 Aug 2023 12:15:13 -0600
Hi there,

> I am running the most recent non-beta version of Cave and when I try to 
> display METAR Station Plots,
> I get an error message: "Error creating plot with plotModel 
> stdObsDesign.svg". This happens whether
> I connect to my own EDEX server, or to edex-cloud from all my Cave clients. I 
> use both physical Centos
> 7 workstations and RedHat 7 Virtual Desktops.
> Can you help?

I'm sorry to hear CAVE is acting up.  I have a couple of quick questions and 
suggestions.

First a suggestion, have you tried removing caveData and restarting CAVE?
http://unidata.github.io/awips2/appendix/common-problems/#removing-cavedata

Does that make any difference?

Next, a couple of questions:
- Have you ever been able to successfully load METARS on these workstations? 
(Previous version of CAVE
or some other difference)
- What graphics card is on each machine?
- What is the output if you run `which python` from the command line (` not 
included in the actual command)?

Thanks.
--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

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Ticket Details
===================
Ticket ID: RTC-499913
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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