This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> I'm getting an error when trying to open CAVE stating, "unable to post to > server" on the EDEX screen.[image: image.png] > Hello, How long ago were you experiencing this? Jetstream2, the cloud server that we host our EDEX on had an unexpected outage overnight and we just got our EDEX system back up an running not too long ago. If you could close CAVE, remove caveData and try connecting again it should work. Let us know if you continue to experience issues. For future information regarding outages, new builds, and updates, subscribe to the awips2-users mailing list: https://www.unidata.ucar.edu/mailing_lists/ Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: FEU-238656 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.