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[AWIPS #EPJ-797613]: Beta Reporting: VIS/IR Sandwich Product fails to load

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  • Subject: [AWIPS #EPJ-797613]: Beta Reporting: VIS/IR Sandwich Product fails to load
  • Date: Thu, 04 May 2023 15:46:31 -0500

> VIS/IR Sandwich from main menu shows that it lods, but no display and error 
> message says "The Resource (GOES-E RGB...) has been disabled." Same with 
> CIMMS Natural Color in submenus. 

Hello Dale, 

I'm opening a ticket regarding the submission you made to our google form about 
not being able to full load RGB products with a direct linux installation.

Unfortunately I'm unable to reproduce the issue you are seeing, so let me ask 
you a few questions.

What version of Linux are you running (Centos7?) and what graphics card are you 
using?

Have you been able to load these RGB products previously on this same version 
of Linux, but different version of CAVE? Is this happening for all RGB 
products, anything else?

Can you try re-installing CAVE on linux (we realized the link wasn't correctly 
updated to version 20.3.2-0.3 until just a few minutes ago, it was still on 
0.2).


Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
UCAR-Unidata

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