[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #RWH-295485]: CAVE Crashing



> Thanks, I had the crash happen again pretty quickly today, within 2 minutes 
> of use.
> 
> The sequence of events I entered was:
> (1) started AWIPS
> (2) Options > Set background color to 150-200-255
> (3) File > Load Display > File > loaded local file I have here called 
> Hem-250-Jet.xml
> (4) pressed Toggle Loop button on, watched to make sure all frames loaded, 
> Toggled Loop off
> (5) File > Export Image > Export all to a local directory, waited for 
> completion
> (6) File > Load Display > File > load local file NAM-Prog-SFC-US-Cloud.xml
> 
> At that point AWIPS crashed and generated the attached logs.  When I 
> restarted and did options
> 1, 2, then 6 to continue where I left off, it worked correctly.  All of the 
> crashes happen in this
> sort of manner with no particular pattern except for occurring immediately 
> after a "Load
> Display" operation, in which I see a blank screen and "Loading perspective 
> file" at the
> time of the crash (as described below).  There is no specific display file 
> that triggers
> the crash, and I've had it happen for about 4 months now and cannot discern 
> any pattern
> that predicts a crash.
> 
> Not sure there is any solution but I hope there might be something that works.
> 


Hello,

Couple more questions for you.

Can you potentially send us the display xml's you are trying to load? How many 
frames do you have loaded when you are trying to export the images and are you 
exporting each frame/gif?

Do you only experience the crashing after trying to export an image/gif and 
then trying to load a new display? 


Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
UCAR-Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive:  
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: RWH-295485
Department: Support AWIPS
Priority: Low
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.