This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hey Pete, If the issue still persists using OAX as the location, can you try these steps and report back: Disable IPv6: 1. Navigate to System Preferences from the top left Apple dropdown or Spotlight Search. 2. Go to Network and select ‘Advanced…’. 3. Click the second tab – TCP/IP – and locate the Configure IPv6 dropdown. 4. Select Link-local only from the dropdown. 5. Click OK to save your changes, then restart your Mac. Clear caveData and restart CAVE: 1. Close CAVE 2. Remove caveData (http://unidata.github.io/awips2/appendix/common-problems/#removing-cavedata) 3. Restart CAVE (and connect to whatever site you choose) Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: IRW-507154 Department: Support AWIPS Priority: High Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.