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Hey Jim, Okay, at least we're making progress. I'd like to try deleting the python3-awips environment and recreating it. So, please open a fresh new anaconda prompt. First, please print out the packages that exist in your python3-environment with: conda list -n python3-awips Then, remove the environment by running the following: conda env remove -n python3-awips Unfortunately, this may take a little while. Then, please run: conda --version If the version is less than 4.14.0, then let's update conda by using this command: conda update conda Hopefully that updates the version of conda. You can double check by running this again: conda --version If it is the same as before then try: pip update conda If it is a higher number, then lets recreate the python3-environment again. Go to the directory where python-awips is (maybe in your Documents now) and run: git clone https://github.com/Unidata/python-awips.git conda env create -f environment.yml Then we can try and activate it and add python-awips: conda activate python3-awips python setup.py install --force Now, I want to see the list again: conda list -n python3-awips Finally, go ahead and launch jupyter and see if you can get any further in the notebooks: jupyter notebook examples Let me know how this goes. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: IUD-228100 Department: Support AWIPS Priority: Critical Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.